Managing Your Most Difficult Customers by Dennis J. Rourke

Special Price $35.95 Regular Price $39.95
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0867185473
Managing Your Most Difficult Customers by Dennis J. Rourke by NAHB.

Good customer care means happier customers and increased referrals. It's now easier than ever for disgruntled homeowners to voice their discontent.

Stop bad press before it starts by making every employee accountable for good customer care. Learn how to make every customer a happy customer with this great new book.)

Published/Edition: 2003. ISBN/00167

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DescriptionManaging Your Most Difficult Customers by Dennis J. Rourke by NAHB.

Good customer care means happier customers and increased referrals. It's now easier than ever for disgruntled homeowners to voice their discontent.

Stop bad press before it starts by making every employee accountable for good customer care. Learn how to make every customer a happy customer with this great new book.)

Published/Edition: 2003. ISBN/00167

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