Residential Construction Academy: Facilities Maintenance

Customer Service

Created in partnership with the Home Builders Institute (HBI), the workforce development arm of the National Association of Home Builders (NAHB), the Residential Construction Academy Series is the only program based on the National Skill Standards for residential construction.

Step-by-step illustrations and an easy-to-read writing style make RESIDENTIAL CONSTRUCTION ACADEMY: FACILITIES MAINTENANCE, 3RD the powerful tool readers need for any facilities maintenance course.

This edition walks readers through a straightforward approach that describes common maintenance tasks in detail, like carpentry, wiring, groundskeeping, appliance repair, painting, plumbing, and HVAC.

Enhanced chapters on basic math and blueprint reading give readers the most comprehensive training available.

Plus, each section emphasizes safety and highlights the skills readers can build that employers are searching for. RESIDENTIAL CONSTRUCTION ACADEMY: FACILITIES MAINTENANCE, 3RD is the manual readers need to develop a solid foundation in facilities maintenance.

Contents:

• 1. Customer Service Skills.
• 2. Methods of Organizing, Trouble-shooting, and Problem Solving.
• 3. Applied Safety Rules.
• 4. Fasteners, Tools, and Equipment.
• 5. Practical Electrical Theory.
• 6. Electrical Facilities Maintenance.
• 7. Carpentry.
• 8. Surface Treatments.
• 9. Plumbing.
• 10. Heating, Ventilation, and Air-Conditioning Systems.
• 11. Appliance Repair and Replacement.
• 12. Trash Compactors.
• 13. Elevators.
• 14. Pest Prevention.
• 15. Landscaping and Groundskeeping.
• 16. Basic Math for Facilities Maintenance Technicians.
• 17. Blueprint Reading for Facility Maintenance Technicians.
• 18. Weatherization Concepts.
• 19. Weatherization Installation, Maintenance and Repair.
• 20. Solar Systems, Maintenance and Repair.