Total Quality Management by Terry Richardson
Special Price $126.85 Regular Price $140.95
In stock
Product Code
0827371926
This basic, comprehensive overview of total quality management (TQM) is designed to bridge the gap between engineering and management texts. Written in plain language, this text discusses how to tailor TQM to fit the specific needs of organizations of all types and sizes. The focus is on the principles and processes as well as the tools and techniques for continuous improvement. Patterns of change in the social and economic and political structure of the United States are identified to illustrate how individuals and organizations are applying TQM principles to increase productivity and effectiveness.
Features:
- case studies in each chapter put theory into action
- written in plain, easy to understand language for broad understanding
- coverage of global issues illustrates the value of TQM in the international economy
- basic statistical process control (SPC) and other quality analysis tools are presented to enable the reader to apply these tools without previous training in statistics.
| Price | $140.95 |
|---|---|
| Customer Service | Customer ServiceWe're Here To Help Call us anytime during our customer service hours... Monday through Friday - 8:30 am to 4:30 pm (Pacific) Order Questions: TOLL FREE, 800-273-7375 (Outside the U.S. call 818-887-7828). Our Address: 8001 Canoga Avenue Canoga Park, CA 91304 US Phone: 800-275-2665 E-mail: sales@buildersbook.com
|
| Description | This basic, comprehensive overview of total quality management (TQM) is designed to bridge the gap between engineering and management texts. Written in plain language, this text discusses how to tailor TQM to fit the specific needs of organizations of all types and sizes. The focus is on the principles and processes as well as the tools and techniques for continuous improvement. Patterns of change in the social and economic and political structure of the United States are identified to illustrate how individuals and organizations are applying TQM principles to increase productivity and effectiveness. Features:
|
